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49 

Management

Responsibility

and commitment

Step1:

Identify written Management Responsibility

Step2:

Reveal the Management commitment

through meetings and move forward with the

implementation of the QMS showing the

positive impact of this implementation.

Step1:

1 month

Step2:

Ongoing

Student Focus

and Parents'

satisfaction

Step1:

Management

shall ensure that Student

essentials and needs are determined and met.

Step2:

Parents’ satisfaction must be measured and

surveyed.

Step1:

Continuous process

Step2:

Continuous process

Quality Policy

and Quality

Manual

Step1:

The quality policy should be agreed upon,

published and distributed.

Step2:

A quality manual should be written,

published and internally distributed.

Step1:

1 month

Step2:

1 month

Table 2 (bis):

Roadmap table to implement QMS