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44 

Documentation

The QMS

must include

documentation techniques,

documents to ensure the

effective planning, operation

and control of its processes,

and records. All documents

are required to be organized.

Also required is the control of

records, i.e. identification,

storage, protection, retrieval,

retention time and disposition

of records.

No

documentation

process. The conditions

related to identification,

storage protection,

retention time are not

defined.

Nothing written regarding

documentation process,

the teachers’ files, for

example, are not up-to-

date in terms of some

necessarily category, like

latest diploma obtained,

yearly appraisals, etc…

Reference to the

answers collected in

accordance with the

Administrators and

teachers

coordinators’

questionnaires.

Management

Responsibility

and

commitment

Identification

of the Top

management responsibility

and its commitment towards

implementation of the QMS

inquiring the essential need

for leadership.

No

identification of the top

management responsibility

or delegation of authority

in order to manage the

development of the newest

school system. The

management commitment

towards QMS requires the

prior understanding of the

benefits of the

implementation of it, and

this is a significant

shortfall.

Decision for school

closure, for example, for

any circumstances, is not

taken based on data

analysis or on a written

internal order.

Reference to the

answers collected in

accordance with the

Administrators and

teachers coordinators

and parents’

questionnaires.

Table 1 (bis):

Comparative table describing the QMS and the present situation at “R”

School