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services” (Bugdol, 2006). The staff of the “R school” must recognize that not all parents are
capable of dealing with all formal applications enacted by the process approach; the trained
staff must help parents log –in the system and play the role of the booster. The second
limitation is the insufficient progress of human resources management procedures due to the
lack of involvement of the old staff in the implementation of the Quality Management
System; this is apart from the block that they form toward any potential changes. A third
limitation may arise when the management, not committed to changeability of styles, resists to
the smooth implementation of the Quality management System especially also when they
have fear from the cost on this implementation not considering the positive return.
Quality improvement is challenged by many limitations; they are in-built in every social,
economic, organizational, legal and technical process. The limitations stated above should be
considered as “informative examples”.
However the limitations mentioned do not signpost that Quality Management System should
not be implemented in Schools. In fact, the contrary is exact. Quality Management system
implementation is essential allowing the appreciation of the importance of corporate
governance, human resources management, and orientation towards meeting stakeholders’
needs and requirements.
It is typical that Quality Management System is an intangible process but does it
explain parent’s satisfaction the way people say it’s a “Reputed School” and they have a
“Good Management”?