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Principle 2 : Leadership

Leaders should create and sustain the internal environment in which people can become

wholly involved in attaining the organization's objectives. The purpose is to create an

environment of involvement of all people concerned all activities are implemented in a unified

way and the advantage is that miscommunication between departments will be reduced.

Principle 3 : Involvement of people

People in all levels of the organization should be involved for the profit of the

organization. Because communication involves people to share thoughts, this is what we call

teamwork and group effort to achieve common objectives for the benefit of the organization.

People pursue opportunities to develop their experience and knowledge and sharing and

discussing it.

Principle 4 : Process Approach

A desired result is completed when is organized and managed under processes and

policies, the internal auto control will be more effective when it’s based on processes and

procedures.

Principle 5 : System Approach to management

Organizing and managing a system of interrelated process as a structure gives to the

organization effectiveness in achieving goals.

Principle 6 : Continual Improvement

The Deming cycle PDCA should be a permanent objective of the corporate using wide

approaches to measure the performance. To compete, organization should take into

consideration the competitive advantage and should work faster than its competitor.

Continually changing market will affect all business surrounding it. Corporates compete

through their services and products but to compete they should know the know-how of doing