Management put strategies and set objectives, but these elements are to be surveyed when implementing Quality Management System as Sarah Etal (1989) said.
Deming; Oakland (1986) insisted that it is urgency the implementation of QMS and the support of the Top Management comes in first option because it contributes to its success.
For Rohaizan and Tan (2011), the QMS distinct its goals and from the other hand it distinct its practices and functions.
Dale and Kanji (1992) define that Quality Management System is a Mutual agreement and a cooperation of staff and management. It is the management commitment toward the organization goals exceeding customer expectations and transforming quality management to be its life style, in reducing costs, switch from poor quality in work to a new updated and successful one, to succeed in business when using new technics.